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Customer Services

The Driver & Vehicle Agency is customer orientated in its aims to:
  • Progressively increase the level of customer satisfaction;
  • Treat all customers fairly and equally;
  • Develop new services based on the needs of the customer.

Contact Us
All the telephone numbers and addresses required to contact DVA.

Customer Services Guide
A guide to Customer Services.

Complaints Policy
How we deal with a complaint.

Compensation Policy
When is compensation considered and how much is paid.

General Faqs
Answers to your frequently asked questions.