The Driver & Vehicle Agency is customer orientated in its aims to: Progressively increase the level of customer satisfaction; Treat all customers fairly and equally; Develop new services based on the needs of the customer.

Contact Us

All the telephone numbers and addresses required to contact DVA.

Customer Services Guide

A guide to Customer Services.

Complaints Policy

How we deal with a complaint.

Compensation Policy

When is compensation considered and how much is paid.

General Faqs

Answers to your frequently asked questions.