Skip the Northern Ireland Government Bar|

Vehicle Test FAQs



Questions

  1. How long will I have to wait for an appointment?
  2. Does the 1-day cancellation rule still apply?
  3. Where/ How can I complain?
  4. What is the new equipment costing the taxpayer?
  5. What are the new testable items?
  6. Does the new equipment mean a different test from before?
  7. Will my garage know how to prepare my vehicle to be tested by the new equipment?
  8. What are the benefits of the new equipment?
  9. Do I still have to drive over the pits?
  10. Can I bring any passengers with me on the test?
  11. Do I have to display the new MOT disc in the windscreen of my vehicle?
  12. Can I book my test over the telephone now that MOT2 has been introduced?
  13. Do I need to apply for my vehicle test in advance?
  14. What happens if the vehicle fails the test?
  15. Can I appeal against the examiners decision?
  16. What happens if I appeal?
  17. If my vehicle is damaged during test, what do I do?
  18. Does the registered keeper have to bring the car to the test centre for the MOT?


Answers

  1. How long will I have to wait for an appointment?
Refer to Waiting Times.

[top]


  1. Does the 1-day cancellation rule still apply?
Yes the legal requirement is 1 clear working day: ie, Clear days exclude Saturday Sunday Public and Bank holidays. Easter Tuesday counts as a public holiday but Good Friday does not. These days also exclude the date on which you tell us you wish to cancel the date of the test. For Example, if you wish to cancel a Tuesday appointment you must tell us by the previous Friday.

[top]


  1. Where/ How can I complain?
A copy of our Complaints Procedure Leaflet can be obtained from any DVA test centre. You may wish in the first instance to discuss your complaint with the manager of the centre you visit, who will be happy to help you. Our Customer Services Manager will also be happy to talk to you if you wish.

[top]


  1. What is the new equipment costing the taxpayer?
In line with the services offered by the agency the full cost of the provision is met from the fees charged for the services. These will rise in line with the additional services offered.

[top]


  1. What are the new testable items?
These are a catalytic converter test for petrol engines, a metered smoke test for diesel engines and a headlamp beam test for all vehicles. All new tests are being introduced in line with EC requirements and will bring the test in NI into line with the rest of the EC.

[top]


  1. Does the new equipment mean a different test from before?
No. The test continues to be based on the present legal requirements for Construction & Use of vehicles. Introduction of the revised test procedures will assist in ensuring standardisation across all testing centres and will provide enhanced information to customers on the condition of their vehicles.

[top]


  1. Will my garage know how to prepare my vehicle to be tested by the new equipment?
Yes. The testing requirements remain the same as they were for the previous test and garages will continue to prepare vehicles to meet the legal requirements. In the case of the test items, garages will be advised of the testing requirements and how they are measured.

[top]


  1. What are the benefits of the new equipment?
The new equipment puts DVA at the forefront of vehicle testing. It will be a quicker test for private cars, will help to ensure a standardised test throughout the 15 test centres and will increase the objective element in the test. Customers will also be able to obtain more detailed information on the performance of their cars in the test.

[top]


  1. Do I still have to drive over the pits?
No. The vehicle test is now carried out without the need to drive over any pits. You simply take your car to the first stage and follow simple commands i.e. switching your lights on. The vehicle examiner carries out the second stage. You can take a seat in the viewing area or remain in the passenger seat. The third and final stage is when the car is raised up on scissor lifts and inspected underneath.

[top]


  1. Can I bring any passengers with me on the test?
We advise customers to come to the test alone. If this is not possible, customers can wait in the reception area of the test centre.

[top]


  1. Do I have to display the new MOT disc in the windscreen of my vehicle?
Yes. From 1 May 2008 any vehicle with a current MOT must display the disc.

Part two of the vehicle test certificate (the disc) should be displayed on the inside of the windscreen. It should be placed on the passenger's side and should be close to the edge of the windscreen, so as not to cause an obstruction to the driver's view of the road.

In the case of motorcycles the certificate should be displayed on the nearside of the motorcycle in a weatherproof container

[top]


  1. Can I book my test over the telephone now that MOT2 has been introduced?
You can use telephone booking for all our centres. Contact the Booking line on 0845 247 2471 for further details.

[top]


  1. Do I need to apply for my vehicle test in advance?
Yes. You should preferably apply at least 4 weeks, but not more than three months, beforehand. We can issue a new test certificate up to 28 days before the current certificate expires. The certificate will be dated from the current certificate's expiry date, as long as you inform the examiner and produce the previous certificate at the start of the test.

[top]


  1. What happens if the vehicle fails the test?
You will get an inspection record sheet/notification of refusal listing the faults, and a retest application form. We charge reduced fees for retests, if we receive the application for re-test within 21 days of the original full test.

[top]


  1. Can I appeal against the examiners decision?
Yes. You can appeal within 14 days of the decision. You can get an appeal form from test centres. You must pay another fee.

[top]


  1. What happens if I appeal?
The vehicle will be re-examined and you will be asked about repairs, etc, since the test. You must produce the inspection record sheet/notification of refusal and registration book. If the examiner allows the appeal, we will issue a test certificate. If there are good reasons for the appeal, we may refund all or part of the fee.

[top]


  1. If my vehicle is damaged during test, what do I do?
Please see our compensation policy under Customer Services section

[top]


  1. Does the registered keeper have to bring the car to the test centre for the MOT?
No, anyone can present the vehicle for the test on the registered keeper's behalf – the registered keeper does not have to attend in person.

[top]